When you want to buy some item, that should serve for many years – no matter whether it is car, white goods, electronic devices or decorations – one of tthe most important sales argument, that you pay attention to, is the period of warranty. It is a crucial issue, because it often happens that the product has hidden factory defects, which reveal themselves only after a certain time, and the manifestation of the integrity of the manufacturer is the recognition of reported complaints and repair or replacement of the product with a new one. For the sake of our customers and the high quality of the products offered, Memoboards grants up to 25 years of warranty on its boards.
However, you have to remember that for the complaint to be considered, important conditions must be met.
1. Remember that Memoboards products are intended for internal use and should not be exposed to weather conditions. Moisture and excessive exposure to the sun over time can cause distortion or discoloration of the materials used for the production of boards. If you want your board to serve you longer – it is worth paying attention to the environment in which you use them.
2. If you mount the board according to the manufacturer’s instructions and use it as intended, the risk of damage is small. To avoid damage resulting from improper use, use markers and accessories dedicated to the appropriate type of tables. It is also good to clean and maintain the surface regularly, preferably with the recommended cleaning agents and in accordance with the instructions on the label.
3. Do not interfere with the original construction of the boards – any modification attempts eliminate the chances of recognizing a possible complaint. Memoboards boards are created according to strictly defined parameters that ensure optimal quality. If you need the board that will be tailored to your individual needs, please contact our experts who will create a product that meets your expectations.
4. Proper transport and transfer of tables, especially large ones, will prevent deformations and bends on their surface as well as damage to the frame. Of course, the design of the boards is optimized to minimize the risk of this type of damage, but care must be taken. At Memoboards, we are confident of the high quality of our products, which we produce with great attention to detail, therefore the warranty for the whole product is two years (in case of glass boards – 1 year). On the dry-wipe and magnetic surface, regardless of whether it is a wall-, rotary-wheel or flipchart, we give you up to 10 years warranty, while the ceramic surface covers a 25-year warranty period. Be sure of yours and choose Memoboards.